Basic Set-Up In Zoho CRM

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If you are planning on using Zoho CRM, it will become a hub of all of your business contacts and deals. One of the first things that you have to do when you get started with Zoho is set up your preferences and personal information. Today we’ll walk you through exactly how to do that. Zoho has a very user-friendly interface, but it’s important to review all the steps, just so you don’t miss anything.

How To Update Your Personal Settings

Access and update your Personal Settings by selecting the set up icon in the upper right corner. Depending on the version of Zoho that you are using, this will ether look like a gear or a screwdriver and wrench. This takes you to the Setup page. Select the Personal Settings link, under the “General” category. From the Personal Settings page, you can add or update personal information, social networks, and update some formatting preferences. Selecting the pencil/edit button allows you to update your User Information and Address. This can be helpful if you move, change your name or email address. Zoho allows you to do this with one easy step.

Navigating the Zoho Home Page and Modules

The different sections of Zoho are referred to as Modules. To access the different Modules, click any of the links at the top menu, or click the (. . .) button to view more hidden Modules. In the top right corner of the home screen, there are multiple icons that lead you to shortcuts throughout the CRM. The magnifying glass is a tool that helps you search throughout the entire CRM, there is a bell that alerts you to notifications, a “+” icon that allows you to quick add new records, as well as shortcuts to your Zoho calendar and Zoho mail.

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In the basic, unedited view of your home page, you also will see a window with your daily tasks, one of your events for the day and one with a snapshot of your current deals as well as the revenue that they may bring in. At the bottom of your homepage, there are also some helpful tools. You will find short cuts to Zia, Zoho’s AI assistant, sticky notes (an online version of a post-it), activity reminders, as well as a recent item’s button that will allow you to see ay recent records that you have visited.

Learning to Use Zoho CRM With Marks Group Live

Navigating these Zoho CRM can be tricky. At Marks Group Live we have specialized Zoho trainers and an extensive video library to help you learn the ins and outs of Zoho CRM, among many other things. If you’re not already a member, you can check out some free videos here, and view our pricing and plans here. Our trainers on hand to help you get the most of your Zoho CRM and Zoho suite of products today!

Using Zia To Crush Your Competition

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Let me take you back to the year 1996. The World Wide Web was beginning to explode, and a little web butler named Jeeves was taking the Internet by storm. With a few keystrokes you could “ask Jeeves” to help you find anything on the Internet. When I was first introduced to askjeeves.com I thought that he could do anything! Turns out the limitations of Jeeves were great, and it was rendered useless by the global domination of Google. I slowly lost trust on online assistants. If Jeeves couldn’t help me, who could? Then I started using Zoho CRM, and my views on computer based assistants changed. I was introduced to Zia, Zoho’s AI assistant, and since that day, things have been great.

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4 Things You Can Automate with Zoho CRM

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One of the greatest things about Zoho CRM is that there are many ways you can automate your day-to-day tasks. Automation helps you streamline your work, stay in touch with your clients, and cut down on small mistakes… because the program is doing the work for you! At Marks Group Live, we tell our clients that if you can think of an action that you want completed consistently, and you can make a flow chart of that action on a piece of paper- you can automate it. In Zoho CRM there are a few different ways to automate using the Workflow feature. Today- I’m going to discuss a few different things that you can automate using this helpful tool.

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Zoho Sign Is Pretty Cool!

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Removing tags in Zoho CRMThere are many programs out there that allow you to attach your digital signature to documents, or receive digital signatures from clients. I would argue that if you use the Zoho One suite of products for your business, cut through the noise of all of the other applications… use Zoho Sign! Like many of the Zoho One products, Zoho Sign seamlessly integrates into all other Zoho applications. This is so important because you want to be sure that your digital signatures are clear and easy to access, especially on documents like contracts and invoices.

Okay, I signed up… what next?

The first thing you should do when you create a Zoho Sign account is to import or create your users. This is the place where you will list all of your employees that you would like to have an account under your business. When creating your user list, you can assign the role or “admin” or “user” to each person. If you give a person an “admin” title, they will be able to do things like add or delete users, create templates, and create sign forms. Users will have access to this information, but will not be able to create or change documents.

Zoho Sign can help with your branding!

As an admin in the program, you can set up many things to assure that your company’s name and logo appears in any email or document sent from Zoho Sign. In the “Organization Details” page, under the settings tab, you can add your company’s name, address, and logo. You can also customize (and personalize) your emails and digital signature by going to the email templates and digital signature portions of the program. You can access this under the “admin settings” tab in Zoho Sign.

So how do I get my signature in this thing?

There are a few ways to upload your signature into Zoho Sign. The first thing is that you have to go to the profile page, which is under the settings tab. There you can click on the icon next to signatures to choose how you want your signature to look. Option 1, is that you can type out your name and initials, and use a preloaded signature font. Option 2 is to use a signature pad or your mouse to draw out your signature and then use that throughout the program. Personally, I think unless you have USB signature pad like a Topaz pad, I feel that this option often looks the least professional (unless you have a VERY stead hand when working with a mouse!). The last option is that you can upload your signature from a scan or photo using the upload tab. Check out all three options, and choose what you prefer!

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An important note before you get to signing…

Zoho Sign has prepared a legal statement that your customers have to agree to before using Zoho Sign. Essentially it says that your digital signature holds the same weight as any other signature. I always encourage customers to read over the legal disclosure, and add or customize anything if they feel that it is needed. It’s important to dot your “I”’s and cross your “T”’’s, even online!

Learn more about Zoho Sign with Marks Group Live

You can learn more about this product, plus many other products in the Zoho Suite from our Zoho Trainers at Marks Group Live. Browse our training video catalogue, attend webinars, and get your Zoho questions answered. Check out our pricing packages here.

 

 

 

Using Zoho Books: Is It The Right Software For You?

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There are so many different accounting programs that are out there for your small business. How do you sort through them all? It can be incredibly overwhelming to navigate the landscape of bookkeeping tools and choose one that fits best. When I am looking for software, I am looking for something that is easily integrated with programs I am already using, is user friendly, and is designed well. Zoho Books checks off all of those requirements and more.

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Organizing Zoho CRM Modules Using Tab Groups

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With out of the box, customization, and web tabs available to you in your Zoho CRM, your company could end up with A LOT of modules on your account. This can be overwhelming for some of your employees that don’t need access to every single module you’ve created. Also, what if you are storing some sensitive information in some modules that not every employee needs access too? Zoho CRM has an answer for all of these problems!

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Making Zoho Inventory Work For You

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How to use Zoho reportingWhen your business revolves around selling goods to consumers, the most important thing is managing those goods! Zoho Inventory makes that a very easy task. So why use an inventory management system? Savings! When you have an inventory management system, you can greatly reduce your company’s carrying costs. If you are able to keep track of how much inventory you have, what you need, and what you have in overstock, you can move your inventory quickly and easily. So why use Zoho Inventory as your management system? Here are five reasons why…

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Zoho Social: Managing Your Social Media

By | Zoho Tips

Twitter, Instagram, Facebook, WordPress, Snapchat, Tumblr…. it would be naive to say that social media isn’t an important way to market and connect with your customers in 2019. Even the most skilled marketing manager may have difficulties keeping up with your social media presence. There are so many platforms to produce content for, and each one needs to be different. You need to wittily market your latest project in under 280 characters for twitter, and then post a perfectly framed and edited photo for Instagram. Beyond having the “perfect” content, most consumers are demanding that you produce it consistently. It can make your head spin! How can you organize it all? Enter- Zoho Social, a program on the Zoho One platform that easily helps you manage and organize your business’ social media presence.

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Zoho Custom Field Types in Zoho CRM

By | CRM

We spoke in a previous blog post about the most efficient way to set up a custom module in Zoho CRM. Today what we are going to talk about are the Zoho custom field types that are available when you create your own module. Once you create your module, it’s important to understand the different custom field types that Zoho has to offer. There are a lot of ways you can customize your modules, so let’s review them together.

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Tips for Zoho Custom Modules

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Zoho Creator HelpZoho has many great out of the box modules. But sometimes businesses may find that they want to customize the content of those modules, or even create new modules all together. One of the things that make this program so create is that Zoho allows you to customize modules to meet you needs. This process can be a little tricky, so here are some tips to navigate through Zoho Custom Modules.

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